SHIPPING/ RETURN POLICY

ALL ORDERS PLACED DURING THE WEEK ON OR BEFORE 10AM EST ON SATURDAYS ARE BAKED AND SHIPPED BETWEEN MONDAY-WEDNESDAY THE FOLLOWING WEEK (DEPENDING ON ORDER VOLUME).

BAKING IS ONLY DONE SUNDAY-TUESDAY TO ENSURE THAT ORDERS ARE RECEIVED AS FRESH AS POSSIBLE.

2-3 DAY SHIPPING REFERS TO HOW SOON YOUR ORDER WILL BE RECEIVED AFTER IT IS ACTUALLY SHIPPED. WHEN YOUR ORDER IS SHIPPED, TRACKING WILL BE SENT TO THE EMAIL ADDRESS YOU PROVIDED WHEN YOU PLACED YOUR ORDER.

ONCE YOUR ORDER IS SHIPPED, PRETTY RAI BAKERY NO LONGER ASSUMES RESPONSIBILITY FOR IT. ANY ISSUES WITH SHIPPING OR LOCATION OF YOUR PACKAGE SHOULD BE DIRECTED TO USPS. PRETTY RAI BAKERY DOES NOT ASSUME RESPONSIBILITY FOR ANY LOST, DAMAGED, OR STOLEN PACKAGES. PLEASE CONTACT USPS FOR ASSISTANCE IN THOSE CASES.

PRETTY RAI BAKERY DOES NOT ACCEPT RETURNS OR OFFER REFUNDS.

IF YOU HAVE AN ISSUE WITH YOUR ORDER, OR ANY QUESTIONS OR CONCERNS, PLEASE EMAIL US DIRECTLY AT PRETTYRAIBAKERY@OUTLOOK.COM AND INCLUDE YOU NAME, ORDER NUMBER, AND YOUR QUESTION/ COMMENT/ CONCERN.

PLEASE READ THE FULL INGREDIENT LISTS AND ALLERGY WARNINGS UNDER EACH INDIVIDUAL PRODUCT. PRETTY RAI BAKERY DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY ALLERGIC REACTIONS. THOSE WITH FOOD ALLERGIES ARE ENCOURAGED NOT TO PURCHASE FROM PRETTY RAI BAKERY.